tag:blogger.com,1999:blog-3293493646747440510.post2650348043885107534..comments2024-03-28T03:10:48.788+11:00Comments on Hoppo Bumpo: Holey bargain tables, BatmanLieslhttp://www.blogger.com/profile/09392520536946879645noreply@blogger.comBlogger34125tag:blogger.com,1999:blog-3293493646747440510.post-66214335028916761992016-02-25T23:04:27.544+11:002016-02-25T23:04:27.544+11:00Everyone is such a keyboard warrior, have you ever...Everyone is such a keyboard warrior, have you ever worked retail where the stores are understaffed, customers are rude and needy and seem to be in capable of even walking down a single aisle on their own. The sales assistant doesn't get to just stand there and serve they have to do a million things in the store and if they spend all their time on customers, nothing would get done in which you would all be on here jumping up and down about tidyness and stock being on the shelf. So....Before you ask a sales assistant for help: Do you really need help, or are you just being lazy.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-74086060556092855902010-09-07T09:59:29.105+10:002010-09-07T09:59:29.105+10:00Aargh. My local SL seems to be trying to cut to th...Aargh. My local SL seems to be trying to cut to the exact mm you ask for - then by the time they get to the other side of the fabric it's less. Stingy bastards. Whatever happened to cutting with a bit of leeway. And you have to be on the ball cos if they'res a sample missing from one end they just ignore that. I hate SL. Unfortunately we don't have much choice here and I had an accident with $100 worth of fabric the other day.Black Eyed Susiehttps://www.blogger.com/profile/15524377873231417197noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-59154617893869784962010-09-05T20:53:23.965+10:002010-09-05T20:53:23.965+10:00That kind of stuff is annoying but perhaps you got...That kind of stuff is annoying but perhaps you got her at a weak moment when all she really wanted to be doing was to be taking a nice hot bath & never thinking about cutting fabric again. That's what I like to believe anyway because most of the time service folk in fabric stores are trying to be friendly whilst being ridiculously busy & under-staffed! Can we see these yoga pants (hole or no hole)Angiehttps://www.blogger.com/profile/17473729350762852125noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-69781366321134207592010-09-05T14:56:49.338+10:002010-09-05T14:56:49.338+10:00I would have asked if that was her policy or the s...I would have asked if that was her policy or the stores. Then I would go home and make an email complaint! In person confrontation is a real tuffy for most people but at least if we email we get to vent our anger and probably at someone who may give a rats that we care about good customer service.<br />I really like to idea of making her cut from the other end tho - would love to see her face at that request LOL<br />I was in Dick Smith yesterday and when told by the "friendly customer service expert" that he did not know the answer to my question, I asked if any of the other staff might know, he then said "Dunno you would have to ask them". What the???<br />I walked out without spending the planned $200. And yes I am going to email my complaint.<br />Bad customer service has really raised my ire and I am about to join the ranks of the indignant letter writer.<br />Wish me luck<br />Lush<br />Sydney, AustraliaAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-12006997965606856452010-09-05T09:30:00.205+10:002010-09-05T09:30:00.205+10:00If she didn't agree to cut it off and start ag...If she didn't agree to cut it off and start again I would have left it, then written a bitchy email once I got home :)<br /><br />Something similar happened to me at Lincraft Parramatta (quite happy to name and shame!) the white homespun I was buying had a huge black smudge right down the middle. The chick cutting wouldn't start again (I was ordering 2m for the back of a quilt) as she said it would probably wash out. Maybe it would have done, but there was no guarantee of it. She wouldn't start a fresh cut, so I told her I'd buy it somewhere else. I'm snotty like that :)<br /><br />On a better note, at Spotlight Port Macquarie a few weeks ago, I noticed a flaw in the print of a flannellete (ink smudges and where it had been folded as it was being printed so the creases remained white), it was only near the edge, the lady cutting for me gave me about the metre that was affected for free.Fern @ CraftBloghttp://craftblog.com.aunoreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-38887210338285962062010-09-03T13:45:32.880+10:002010-09-03T13:45:32.880+10:00Name and shame dude, name and shame.Name and shame dude, name and shame.KPBhttps://www.blogger.com/profile/06124224647059797583noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-16891950724477286352010-09-02T10:23:49.640+10:002010-09-02T10:23:49.640+10:00Oh my....What an attitude!
I am constantly appalle...Oh my....What an attitude!<br />I am constantly appalled by the service industry these days...I don't know if it's cause I'm getting older and nastier or if I just damn well know, that I have been in retail for 20 years and I would NEVER talk to someone like that....rude...rude...rude...<br />I hope your pants turn out fabulous and non holey ( :Finkihttps://www.blogger.com/profile/10833699305903410972noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-89123529588171302372010-08-31T23:09:29.126+10:002010-08-31T23:09:29.126+10:00I'm another who would have been thinking all t...I'm another who would have been thinking all the 'right' things to say in my head - but like you, would have bought the extra required...Karenhttps://www.blogger.com/profile/13593818335616365129noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-55501553492846867202010-08-31T22:08:45.208+10:002010-08-31T22:08:45.208+10:00Agh, cheeky little thing...I would have just taken...Agh, cheeky little thing...I would have just taken extra I think. Not much good at confontation - just end up getting tongue tied and sounding really silly!Michellehttps://www.blogger.com/profile/16880892172931494918noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-16784605921771444702010-08-31T19:34:46.525+10:002010-08-31T19:34:46.525+10:00hmmmmmmm!!hmmmmmmm!!Anniehttps://www.blogger.com/profile/05962677559692141098noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-80555251036337313092010-08-31T08:31:03.403+10:002010-08-31T08:31:03.403+10:00I always think of the perfect thing to say in thes...I always think of the perfect thing to say in these situations after the fact!PlanningQueenhttp://planningwithkids.com/noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-25386100832823505842010-08-30T22:13:10.772+10:002010-08-30T22:13:10.772+10:00Whatever happened to 'the customer is always r...Whatever happened to 'the customer is always right!!!!'Frankie Smallhttps://www.blogger.com/profile/08727804952416053444noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-54542268590409907632010-08-30T21:15:43.628+10:002010-08-30T21:15:43.628+10:00I would have spoken to the manager not only about ...I would have spoken to the manager not only about the hole in the fabric but also about the attitude of the sales clerk.<br /><br />They should have given that bit for free.Emilyhttp://www.emilyguerra.comnoreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-32442739602364992342010-08-30T20:36:15.969+10:002010-08-30T20:36:15.969+10:00I would have taken the bit extra. I'm awful wi...I would have taken the bit extra. I'm awful with confrontation and sticking up for myself!renaehttp://theredwren.comnoreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-28771475885856581382010-08-30T19:04:51.570+10:002010-08-30T19:04:51.570+10:00I can't believe she said that to you! That'...I can't believe she said that to you! That's outrageous - I really would ask to speak to the manager, that's unacceptable - AND why bother working in customer service if you're going to be so rude. Meh!Lexi:: PottyMouthMamahttps://www.blogger.com/profile/11181216844318289796noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-85603467608107863282010-08-30T12:59:22.266+10:002010-08-30T12:59:22.266+10:00Nothing pisses me off more than rude sales assista...Nothing pisses me off more than rude sales assistants. the nerve really.<br />But then again, I'm not very good at confrontation, I think I would have taken the extra too. xoteddybearswednesdayhttps://www.blogger.com/profile/06068878478604992309noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-32556052714279365882010-08-30T09:54:13.259+10:002010-08-30T09:54:13.259+10:00Ah, well the photo tells it all I think - I took a...Ah, well the photo tells it all I think - I took a bit extra!!Lieslhttps://www.blogger.com/profile/09392520536946879645noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-18039290606231600292010-08-30T08:25:28.762+10:002010-08-30T08:25:28.762+10:00She refused to cut it off and start again? It was ...She refused to cut it off and start again? It was 2m. Not like you ordered 9m and found the hole 8m in - which she still should have cut off and started again. Please tell us what you did!Sarah Bonnhttps://www.blogger.com/profile/05974066405699512243noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-38150588970987271672010-08-30T01:39:27.069+10:002010-08-30T01:39:27.069+10:00Options .. cut it from the other end, making her u...Options .. cut it from the other end, making her unfold the entire bolt?! hee hee .. or look for another salesclerk, or a manager .. or make her life a living misery by humming and hawwing, pretending to lay the pattern pieces out on the defective fabric, measuring your leg length, holding the fabric up to your waist, wrapping it around your waist, measuring again, etc. hee hee .. so, what did you do?<br /><br />Julie AndreaJulie Andrea Drevinskisnoreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-11535266457303900802010-08-30T00:58:24.895+10:002010-08-30T00:58:24.895+10:00Oh dear !!! I see the photo which would suggest th...Oh dear !!! I see the photo which would suggest that you bought it. Unless of course you took the photo in the shop as evidence to support your complaint letter.<br />How about citing section 27, clause 4b of the Trading Standards stating that all goods must be fit for purpose. Since your purpose was not to expose yourself then you would be well within your rights.<br />It's all talk though.. I would have just gone home without the fabric and moaned to everyone about how rude the assistant was. I think we mentioned assertiveness training once before. How is yours coming on ?Buy Designhttps://www.blogger.com/profile/17532549493033154251noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-45785644803008410342010-08-30T00:34:31.221+10:002010-08-30T00:34:31.221+10:00I don't know what you SHOULD have done, but I ...I don't know what you SHOULD have done, but I would have bought extra then, on the way home, thought of all the things I SHOULD have said. And that's the sad truth. It's hard to be on the front foot and ready for shoddy service all the time - I usually generally hope it'll all be fine. But the number of times I've arrived home from Spotlight (the other side of town) and found an error on the docket is ridiculous. Once I did drive back to be refunded $5, and at the same time bought some wool... which I hung on the pram handle and forgot to pay for. And yes, when I realised, I went back and paid for that too. It's a curse.Anna Bartletthttps://www.blogger.com/profile/17140909637865426746noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-58041702073483852552010-08-29T23:28:24.025+10:002010-08-29T23:28:24.025+10:00I would go with
5. Walk away, quickly. Never go b...I would go with <br />5. Walk away, quickly. Never go back again. Tell all your friends where this happened.nicolehttp://dyepal.at.gmail.comnoreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-19846339405177205972010-08-29T22:49:25.561+10:002010-08-29T22:49:25.561+10:00Did you say "fine, but I guess you are givin...Did you say "fine, but I guess you are giving me the first bit for free"? They don't really charge you for the defective piece where you live do they?rachelmphttps://www.blogger.com/profile/06235189646730926145noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-86175514503799099362010-08-29T22:24:13.823+10:002010-08-29T22:24:13.823+10:00I hope you didn't buy it. I wonder how the hol...I hope you didn't buy it. I wonder how the hole got there in the first place, maybe you're better off without it. <br /><br />I've recently encountered this very same sub-standard customer service myself. Not good enough!Anonymoushttps://www.blogger.com/profile/04240613771053698106noreply@blogger.comtag:blogger.com,1999:blog-3293493646747440510.post-32087031101830772832010-08-29T22:23:40.248+10:002010-08-29T22:23:40.248+10:00"you *can't* complain" really? She ..."you *can't* complain" really? She has managed to get the law changed to prevent it has she. Well go her.<br /><br />Ditto all of the above.<br /><br />Since there is pictorial evidence of the hole I'm assuming some portion of it made it's way home with you. Hope you told her off!A Peppermint Penguinhttps://www.blogger.com/profile/05496009149874919428noreply@blogger.com